At the same time, other features, such as Track Changes, have become clunkier. And Microsoft has tackled the discoverability factor by adding new buttons and Formatting Palette panels. This year’s incarnation, Microsoft Word 2004, brings some new, interesting ways to work, such as the Notebook Layout view with audio notes.
Microsoft Word has always represented a struggle between two aspects at odds: a clean, simple interface and a teeming mass of undiscovered features - some of them treasures, and others that are just plain clunky.
Word 2004: Streamlines Program but Can Confuse Users